Saving my history – it’s needlessly complex

In 2004-05, my IBM colleague Sara Moulton Reger and I wrote a series of articles about “Needless Complexity” for IBM’s “Think Research” site as part of our work at Almaden Services Research.

The articles are no longer available on “Think Research”, so I’m reposting them here as a single PDF. Copyright, of course, remains with IBM.

Thanks to the Internet Archive for saving them in the Wayback Machine!

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