Saving my history – it’s needlessly complex

In 2004-05, my IBM colleague Sara Moulton Reger and I wrote a series of articles about “Needless Complexity” for IBM’s “Think Research” site as part of our work at Almaden Services Research.

The articles are no longer available on “Think Research”, so I’m reposting them here as a single PDF. Copyright, of course, remains with IBM.

Thanks to the Internet Archive for saving them in the Wayback Machine!