I’m breaking in a new pair of glasses today — these are official “computer glasses”, designed to help me focus at the distance between the screen and my eyes. So far, I’m none too sure I like ’em — everything is sharp on the screen, but suddenly, my flat-screen monitor appears to be curved. Even my ThinkPad LCD display appears to be curved!

We’ve got a busy weekend planned; tonight, we go to shul for Friday Night Live, tomorrow it’s back to shul for Torah Study with the Rabbi (who’s back from Israel) and then Las Meninas at San Jose Rep and then a Games Night to prep for CultureQuest next month. And on Sunday, I’ll probably finish doing our taxes in between other activities.

Maybe next week at work will be more restful.

Shabbat Shalom!

Today, I got a response, along with a $10 gift certificate. In the interests of fairness, I’m quoting their letter.

Dear Mr. Singer:

Thank you for bringing to our attention your concerns regarding the lack of customer service you received in our Los Gatos, CA store.

Please accept our apologies. We always enjoy hearing from our customers, especially when they offer us the opportunity to correct a problem situation and regain customer satisfaction. We hope this incident does not discourage you from shopping with us. For your next visit we have enclosed a Staples Gift Certificate to use toward your purchase.

We appreciate that you shop at Staples and look forward to serving you again.

Sincerely yours,

[name redacted]
President’s Office


Customer Relations Specialist

The nearest Staples is now significantly less convenient than Office Depot, so I doubt I’ll do much shopping there, but I do need paper, and it’s hard to imagine that they could screw that up, so I’ll probably redeem the gift certificate. I guess.