I started using DoorDash just before the pandemic – mostly because I have a Chase Sapphire Reserve card and they included a $60 credit to sugarcoat an increase in the annual fee, and I didn’t want to leave $60 on the table. So we tried it one day for lunch and it worked quite well (at least it did for us – I know the restaurant had to pay, but we wouldn’t have gone there that day anyway, so I think they came out ahead, too).
Once the lockdown hit, we started using DoorDash more often – we’re still not heavy users, but it’s definitely in rotation, especially for restaurants which are more than a couple of miles away (or which consistently miss their pickup times).
Now we’ve moved further into the 21st Century and made our first Instacart order. Actually, I didn’t know I was using Instacart until well into the process – I was trying to order things from Costco for “2-day” delivery with limited success, and they suggested using their sameday.costco.com site instead. The prices were slightly higher than 2-day delivery or going to the warehouse, but still good, and when I checked out, I discovered that they were just front-ending Instacart.
I’d requested delivery between 2-4pm; at a few minutes after 1, my phone buzzed telling me that my shopper had started. A few minutes later, I got another message: “They have toilet paper available – would you like me to add it to your cart?” I was impressed (but sadly, they didn’t have the brand I wanted).
And at 2:10, I got a message telling me that the shopper was at my door and needed to scan my ID because I’d ordered wine – she was able to do it from a few feet away and we were both wearing masks, so it seemed safe enough. I thanked her and went back inside so she could put the order on the porch safely – and that was it.
I might use Instacart to avoid Costco even after things get back to normal!