When we canceled our Antarctica cruise, I knew it’d take a couple of weeks for the refund to show up on our credit card. Usually, refunds are for small amounts, so it’s not worth trying to get the money back from Chase – it’ll get spent again quickly enough. But the refund from this trip was a different story – it’s probably more than I’ll put on that card for the rest of the year, so I wanted it back in my bank account, and I didn’t want to wait for a couple of months if I could avoid it.
I called Chase late on Tuesday afternoon to ask how long it would take for the balance to be refunded. The agent said she’d put in the request for a refund immediately (which surprised me – the billing cycle hadn’t even ended yet) and that I should expect an email from Chase Payments offering me the chance to have the refund direct-deposited. That email came yesterday afternoon; this morning, the money was in my credit union account.
I am impressed. I complain when companies do a bad job; this time, I’m happy to be able to praise Chase and Provident Credit Union for exceeding my expectations.
We started watching Only Murders in the Building and are really enjoying it. We might even be caught up before next week’s episode drops!
I started working on my photos from August 5th – they include far too many photos of whales (not usually a problem for me). Tonight, though, I’m including my only photo of Surtsey; it’s a tourist-free island!
