A few weeks ago, I wrote about a problem with a camera battery swelling; I also posted a review on Amazon describing the problem. I disposed of the bad battery and forgot about it until I got a note from Powerextra (the seller) yesterday offering me a replacement or a partial refund. I didn’t need another battery (I’d kept the one from my ill-fated camera), so I asked for the refund. A couple of hours later, Amazon notified me that I’d received a full refund for the batteries and charger – that seems more than fair! I updated my review. :-)
On Wednesday, our microwave oven stopped working; its display showed “door”, but the door was firmly closed. I tried poking at the latches inside the oven in hopes of convincing the oven that all was well; that was a Bad Idea because it put the latch in a place where it couldn’t, well, latch, and the door wouldn’t stay closed! A little duct tape fixed that, but the microwave still didn’t work.
I did a little research and called Ace Appliance Service, who said they could come out today. Tom arrived just after 10, disassembled the microwave, found the problem (a fuse, not the door!), fixed it, and reassembled everything – total time, a little over 20 minutes including explaining things to me. :-)
$40 for labor, $4 for the fuse, and $110 for the service call and I have a working microwave again.
I’ll use Ace the next time I have an appliance problem. Highly recommended.